Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days.
Shipping Time
Estimated delivery times:
- Poland: 5–9 business days
- Europe: 6–12 business days
- Worldwide: 7–15 business days
Shipping times may vary during holidays or high-demand periods.
Tracking
Once your order has been shipped, you will receive a tracking number via email.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us at:
support@lumioonline.pl
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Contact
For any shipping questions:
support@lumioonline.pl